1. All orders must be paid within 3 days from the order date else the order will be cancelled (for payment by cheques - 7days)

2. Item paid will only be delivered after we have received the proof of payment (fax,email notification or Cheque cleared).

3. Item purchased is expected to reach customers within 5-7 days via Registered Mail after received proof of payment.

4. Customers are advised to use Registered or Pos Laju where lost items can be claimed (Pos Malaysia term and condition applies) .

5. Please provide complete mailing address to avoid undelivered items.

6. If you find items does not fit, you can exchange the items. The following conditions will apply:
- Within 15 days from date of receipt subject to confirmation from Ummiku Sayang Sdn. Bhd.
- Items to be returned must be in a good condition - no wear, tear nor stains.
- Clearance and Special price items are not viable for Return/exchange.
- Customer is to bear the return items delivery cost.
- Shipping/delivery fees are not refundable.

7. Please ensure that you pack your returned items properly to ensure that items do not get damaged in transit. We are not responsible for lost / misdirected returns or item damaged on the way back for a return/exchange.